GenRX Herbal Herpes Treatment FAQ

Take Your Life Back!

I've tried various different cold sore remedies in the past, why is Gen-Rx different?

As with all Herbal Healthline products, only the highest quality, all-natural herbal ingredients are used, to synergistically formulate the most effective herbal enhancement and remedy products available today!

You've tried the rest, now try the best! All our products come with a money back guarantee of their effectiveness and your satisfaction. So why delay, order yours today!

Are there any side effects to using Gen-Rx herbal cold sore remedy?

No there is not. Gen-Rx is a perfectly balanced herbal formula and has no known negative side effects of any kind. Gen-Rx is however a rich source of nutrients for the body and you may experience additional positive health benefits as a result of taking Gen-Rx. If you are taking any high blood pressure medications or have a history of heart problems, please consult with your doctor before taking non-prescription Gen-Rx.

Gen-Rx was designed to treat the source of the disorder, to minimize the chance of outbreak and to relieve and heal the sores that occur.

Do herbal remedies really work?

Gen-Rx does, and it's a rich sources of vitamins, minerals, fiber and other related nutrients essential to good health. However, you should still eat healthy, take care of your physical self by getting good rest and incorporating an exercise routine to fit your lifestyle.

Who can use Gen-Rx herbal cold sore formula?

Anyone suffering the pain and embarrassment of recurring cold sores can benefit from Gen-Rx. However, Children, pregnant or lactating women, insulin dependant diabetics and those with compromised kidney function are advised to seek the advice of a health care professional before using any type of supplement or herbal remedy.

Where can I get Gen-Rx cold sore remedy?

You can purchase GenRx through our secure online server, or through our friendly customer care representatives through our toll free number - 1.888.777.4401. Enjoy the benefits of factory direct pricing, privacy, and convenience coupled with the High Quality Service you expect from Herbal Healthline.

I work (and play) out in the sun lots Will Gen-Rx help even when exposed to the sun?

There are certain things that trigger cold sores, sunshine being one of them. Other common factors include stress, hormonal changes, fatigue and scalding beverages to name a few.

There are certain common threads that run through all of these triggers. Gen-Rx was designed to treat the source of the disorder, to minimize the chance of outbreak and to relieve and heal the sores that occur. It is the herbal ingredients that address the source of the disorder. Gen-Rx is a great preventative remedy although when out in the sun, it's recommended you use a strong sun block and monitor exposure to sunlight.

What about chap stick style treatments?

The main problem with a chap stick style treatment is the risk of infected healthy tissue surrounding the cold sore. How can I place my order?

You can place your order on-line, via fax, through the mail or you can contact one of our live friendly customer care representatives who will be happy to take your order.

For your convenience please use our printable mail order form for mail orders. Please ensure that all the requested information is clearly filled out. Never suffer the Embarrassment Again!

How can I pay for my order?

We accept all major credit cards, money orders and personal checks.

When can I expect my order?

All orders are processed immediately and shipped the same or next day. Deliveries usually take between 3 and 5 business days depending on where you live. We ship from Canada, so most packages must clear customs, and due to increased security at the border, this can occasionally add a one or two day delay. In general, packages to the USA take 3-5 business days and not longer than 10 business days. International delivery varies, often 1-2 weeks but we do ask that you allow up to 21 business days for international deliveries.

Will my personal information be given to anyone else?

All information that we receive is for our purposes only. We have a strict company policy against giving out customer information to mailing or fax lists.

How secure is my credit card?

All credit card numbers are encrypted in the software when the order is placed. However, if you are concerned about sending your information over the internet, you can choose to print off an order form and fax, mail or call in your order and credit card information. We don't know of any cases of credit card fraud using our shopping system over the internet.

How can I contact American Pharma, and do you have a customer care program?

American Pharma Inc. is a company striving to provide each and every one of its customers with the highest quality products and customer service possible. We do this with hands on quality control in our manufacturing, along with the personal touch of our highly qualified staff to answer each and every one of your questions or concerns, all while providing you the service you deserve. You can reach us on our human chat-line, through email or you can speak to one of our friendly customer care representatives Monday to Friday 9am-5pm Pacific Standard Time at 1 888 777 4401.

Are the products safe?

Absolutely! All American Pharma Inc. products are made from and contain only the highest quality 100% all-natural ingredients.

What is the return policy?

If, for any reason, you are unhappy with the performance of our products, you are entitled to a full 100% money-back refund of your purchase price (less shipping costs).

In order to obtain a refund, the following instructions must be followed:

(1) if the product(s) has not been used, you must return the product(s) to American Pharma Inc. within 30 days of the original purchase date, together with a short note stating "what" is being shipped back, and "why" it is being returned; or

(2) if the product(s) has been used, you must return the unused portion of the product(s) in its original container to American Pharma Inc. within 90 days of the purchase date, together with a letter indicating the procedure followed during product use, the end results of using the product, and "why" you are dissatisfied with the product's performance. Upon receipt of these, a full refund of the purchase price will be immediately made to the purchaser, and your feedback will be promptly reviewed by our Quality Assurance Department as part of our continuous quality improvement program to insure complete customer satisfaction. Please contact us to discuss our guarantee if you have any questions. We stand behind our products 100%.

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